We suggest the use of 3CX, our favorite VoIP system. It is the best we have seen in over recent years.
3CX is an open-platform office phone system that runs on premise on Windows or Linux, with the option to migrate to cloud with a simple backup and restore.
VoIP installations often pay themselves back in the first year and offer cost-savings of up to 80%.
Contrary to popular belief, VoIP offers increased stability, call-quality and even has fail-safes in case the internet does drop.
With a professional installation, your team will always receive their calls, exactly where they need them.
Make free inter-office calls and branch calls and free calls to remote workers with web client and iOS/Android apps.
You can make and receive calls directly from your browser without the need to open the web client. Make remote work easy and productive, and keep your team connected, always.
3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web and Windows, you are guaranteed to be kept in the loop, always and everywhere.
What’s more, customers can instantly reach you directly from your website or Facebook page with the 3CX Live Chat and Facebook Messenger integration.
With the 3CX mobile apps for iOS and Android, users can send and receive instant text messages with a designated business phone number, without giving out their personal mobile number.
Statistics show more than half of all customers prefer to chat with someone in real-time! Installing a live chat solution on your website will not only improve customer satisfaction, it will also increase your lead conversions.
Communication is no longer the domain of expensive old style office phone systems. 3CX integrates call center software features that help you satisfy the most demanding of customers.
Does your company use Microsoft 365? Then 3CX is the ideal phone system for you as you can easily connect 3CX to Microsoft 365 and get the best of both worlds!
Customers want to have their calls answered quickly. They expect you to know who they are and what was said last time they called without being transferred multiple times. The reward for providing efficient customer experience – more sales, happy customers and better reviews!
With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.
Rather than having your conversations going through a 3rd party VoIP partner, your 3CX VoIP system runs through a private, cloud hosted server, unique to your business. As a result, you retain full control over your conversations and have complete privacy.
"I can call with an issue and Jeremy is able to help us out right away. Or he calls back promptly to find out the problem and then works on it from there."