Save up to 50% on your telecom costs

By switching from traditional telecom to a VoIP telephone system, you greatly increase reliability and utility, while simultaneously saving on costs.

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Is your business telephone system causing issues?

We suggest the use of 3CX, our favorite VoIP system. It is the best we have seen in over recent years.

  • Are you struggling with exorbitant bills? Can your staff make and take calls remotely? Stop giving out your private cell phone number!
  • Are you missing calls from prospects because your landline lacks smart forwarding and the ability to handle multiple calls or multiple businesses at once?
  • Has your business growth slowed down because your telephone system lacks features you need? Does your phone system have a smartphone app?

3CX Communications system

3CX is an open-platform office phone system that runs on premise on Windows or Linux, with the option to migrate to cloud with a simple backup and restore.

Connect from any device
Progressive Android & iOS VoIP apps
Stop sharing employees' personal numbers
Back-up mechanism if internet is unavailable
Web conferencing, instant messaging
Use your extension from anywhere

Save costs while increasing stability

Cost-savings

VoIP installations often pay themselves back in the first year and offer cost-savings of up to 80%.

Stability

Contrary to popular belief, VoIP offers increased stability, call-quality and even has fail-safes in case the internet does drop.

Ease of use

With a professional installation, your team will always receive their calls, exactly where they need them.

Free internal calls

Make free inter-office calls and branch calls and free calls to remote workers with web client and iOS/Android apps.

Connect straight from your browser

You can make and receive calls directly from your browser without the need to open the web client. Make remote work easy and productive, and keep your team connected, always.

  • Multifunctional web app with inclusive UC features
  • Make calls straight from the browser or easily control calls on your IP phone or smartphone
  • Answer to incoming customer queries from live chat, Facebook and SMS from one interface
  • Integrated WebRTC technology resulting in reduced bandwidth usage
  • Integrated video conferencing at the click of a button
  • Never miss a call with the browser extension for Chrome.

Apps & Features

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web and Windows, you are guaranteed to be kept in the loop, always and everywhere.

What’s more, customers can instantly reach you directly from your website or Facebook page with the 3CX Live Chat and Facebook Messenger integration.

Or download the 3CX app on your Android / iOS Device

With the 3CX mobile apps for iOS and Android, users can send and receive instant text messages with a designated business phone number, without giving out their personal mobile number.

  • Use your extension from anywhere
  • Benefit from free VoIP calls with your smartphone
  • Save battery life with “PUSH” notifications
  • Connect all apps simultaneously via SIP Forking
  • Enjoy the most progressive Android & iOS VoIP apps in the UC market
  • Benefit from integrated features such as status, web conferencing, instant messaging

Install live-chat on your website

Statistics show more than half of all customers prefer to chat with someone in real-time! Installing a live chat solution on your website will not only improve customer satisfaction, it will also increase your lead conversions.

  • Allow customers to chat, call or meet with you directly from your website
  • Completely free for you and your customers – no additional subscriptions or charges
  • Incoming messages are easily managed from agents’ web clients
  • Easily transfer chats to other team members
  • Easy to configure in a few simple steps!

Easy to Use Windows App

Communication is no longer the domain of expensive old style office phone systems. 3CX integrates call center software features that help you satisfy the most demanding of customers.

Does your company use Microsoft 365? Then 3CX is the ideal phone system for you as you can easily connect 3CX to Microsoft 365 and get the best of both worlds!

  • Initiate IP Phone calls from your desktop with CTI mode
  • Work remotely from anywhere
  • Easily view the status of your colleagues
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
  • Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
  • Automatically obtain reports on customer and agent activities
  • Schedule web conferences and launch ad-hoc meetings
  • Includes Wallboard and Q-Manager view

Other lead-generation benefits by 3CX 

Customers want to have their calls answered quickly. They expect you to know who they are and what was said last time they called without being transferred multiple times. The reward for providing efficient customer experience – more sales, happy customers and better reviews!

Facebook Messenger Integration
  • Integrate your Facebook business page so all incoming messages are directed to the web client
  • Allow multiple agents to answer customer queries without giving access to Facebook
  • Message forwarding is assigned to specific extensions or queues
  • Simple 3-step configuration completes integration in minutes!
Send & Receive Business SMS
  • Send & receive text messages directly from the web client and smartphone apps
  • Route incoming SMS to specific queues of multiple agents so no message goes unanswered
  • Agents can keep their personal mobile number private
  • Messages are delivered to the same chat interface as live chat and Facebook
Integrated Video Conferencing
  • Free for up to 250 participants
  • Unlimited users regardless of edition
  • Initiate a conference with a single click
  • Dial-in to meetings by phone
  • Bandwidth Management and Control
  • Remote control assistance for quick & easy troubleshooting – plugin/extension free screen sharing
  • Pre-upload PDFs before meetings
  • Easy to use polling tool for feedback

Call Center features & integration with your CRM

With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.

  • Call Center Reporting – user activity, team queue, SLA and more
  • Queue Strategies and real-time statistics – round robin, hunt by threes and more
  • Barge in, listen-in and whisper to agents’ calls
  • CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
  • 3CX CRM API to develop your own CRM integration
  • Live Chat with your website visitors and offer real-time support
Barb
Educational Assessment Services

"I can call with an issue and Jeremy is able to help us out right away. Or he calls back promptly to find out the problem and then works on it from there."

“Very knowledgable about every problem that we have.”

Connect with us to explore your 3CX integration

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